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Edit/Delete Comments and Private Notes

released
K
Kyle Lawrence
Partner/Developer, Design and Develop

Ability to edit comments/notes after having made them. To help clarify or add additional information.

10 Dec, 2017

Activity
P
Pranav Singh
Founder, Cadet
Team

I have felt the need for this as well, both for comments and private notes.


There is just one pitfall to look out for here, once a comment is posted - notification emails have already gone out. One way forward is - do not send notification emails if the comment is edited, and let the users find the edited content on Cadet.

B
Brian Smith
Product Manager, Telnyx

Pranav: Seems like there are three possible ways forward:



  1. Do not send notification email if the comment is edited

  2. Send a notification email if the comment is edited

  3. Give Admin the option of having a notification email sent.


I think #1 is fine.


Once you have @mention activated, an Admin could always add an additional comment saying something like @here updated ^^ . This is how we handle updates in Slack.

P
Pranav Singh
Founder, Cadet
Team



  1. Do not send notification email if the comment is edited



@brian-smith - thank you for sharing your thoughts. Yes, I do think #1 would be the best option for version 1 of this feature. We can always keep improving it once the version 1 is in place.

Users who upvoted
M
Michal Uhnak
M
Mark Morse
CSM, Telnyx
D
Dillin Corbett
NOC, Telnyx
R
Rogelio Perez
Product Manager, Telnyx
M
Mike Jakubisin
Telnyx
B
Brian Smith
Product Manager, Telnyx
B
Brent Wimmers
PosBoss
P
Pranav Singh
Founder, Cadet
Team
K
Kyle Lawrence
Partner/Developer, Design and Develop
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